Legal

Cookie Policy

Last updated: 27 May 2026

1. Introduction

This Cookie Policy explains how Navlo Teknoloji Limited Şirketi (“Navlo”, “we”, “our”, or “us”) uses cookies and similar tracking technologies in connection with the Navlo platform and related digital logistics services (the “Service”).

Navlo is a digital logistics visibility and operational intelligence platform that provides:

  • container tracking,
  • air cargo tracking,
  • shipment analytics,
  • shipment collaboration tools,
  • document management features, and
  • AI-powered logistics assistant functionality (“Navlo AI”).

This Cookie Policy should be read together with the:

  • Terms and Conditions, and
  • Privacy Policy.

By continuing to use the Service, Users consent to the use of cookies in accordance with this Cookie Policy, except where consent is not required under applicable law.

2. What Are Cookies?

Cookies are small text files stored on a User’s device when visiting or using a website or digital platform.

Cookies help platforms:

  • function properly,
  • maintain secure sessions,
  • remember user preferences,
  • improve performance, and
  • analyze platform usage.

Cookies may be:

  • session cookies (deleted after browser closure), or
  • persistent cookies (stored for a defined period).

Navlo may also use similar technologies including:

  • local storage,
  • pixels,
  • SDKs, and
  • analytics identifiers.

3. Purpose of Cookie Usage

Navlo uses cookies and related technologies for purposes including:

  • maintaining platform functionality,
  • authenticating Users,
  • securing accounts and sessions,
  • enabling shipment tracking functionality,
  • supporting the credit-based usage system,
  • remembering user preferences,
  • analyzing platform usage patterns,
  • improving Service performance, and
  • supporting Navlo AI functionality and user interactions.

Cookies may also be used to:

  • improve analytics accuracy,
  • optimize platform responsiveness, and
  • enhance overall operational performance.

4. Types of Cookies Used

4.1 Strictly Necessary Cookies

These cookies are essential for operation of the Service and cannot be disabled through platform functionality.

They may include cookies used for:

  • login authentication,
  • session management,
  • security and fraud prevention,
  • account verification,
  • infrastructure protection, and
  • maintaining shipment tracking sessions.

Without these cookies, certain parts of the Service may not function properly.

4.2 Functional Cookies

Functional cookies allow the platform to remember User preferences and settings.

These may include:

  • language preferences,
  • user interface settings,
  • dashboard preferences,
  • shipment visibility settings, and
  • operational workflow preferences.

These cookies improve usability and personalization of the platform experience.

4.3 Analytics and Performance Cookies

Analytics cookies help Navlo understand how Users interact with the Service.

These cookies may collect information regarding:

  • pages visited,
  • session duration,
  • feature usage,
  • platform performance,
  • error tracking, and
  • navigation behavior.

Analytics information helps Navlo:

  • improve Service functionality,
  • optimize user experience, and
  • identify technical issues.

Data collected through analytics cookies is generally aggregated and statistical in nature.

4.4 Navlo AI Related Technologies

Where Users activate and use Navlo AI functionality, certain cookies or local storage technologies may be used to:

  • maintain AI interaction sessions,
  • remember AI-related preferences,
  • improve AI response continuity, and
  • support operational analytics functionality.

Navlo AI is an optional platform feature that may require recurring monthly credit usage as specified within the platform.

Users may disable or cancel Navlo AI functionality at any time through their platform settings.

5. Third-Party Cookies and Technologies

Navlo may use third-party services that place cookies or tracking technologies through the platform.

These may include:

  • analytics providers,
  • infrastructure monitoring providers,
  • authentication providers,
  • payment service providers, and
  • communication service providers.

Third-party cookies are governed by the privacy and cookie policies of the relevant third parties.

Navlo does not control third-party cookie behavior.

6. Payment and Transaction Technologies

Where Users purchase credits or activate optional features such as Navlo AI, third-party payment providers may use cookies or similar technologies for:

  • transaction processing,
  • fraud prevention,
  • payment authentication, and
  • security verification.

Payment card information is processed directly by authorized payment providers and is not generally stored by Navlo.

7. Managing Cookies

Users may manage or disable cookies through:

  • browser settings,
  • operating system controls, or
  • cookie consent mechanisms where available.

Disabling certain cookies may:

  • reduce platform functionality,
  • interrupt authentication processes,
  • affect shipment tracking visibility, or
  • impair certain features of the Service.

Users may also delete previously stored cookies through browser settings.

8. Legal Basis for Cookie Usage

Where required under applicable law, Navlo relies on:

  • legitimate interest, or
  • User consent

for the use of cookies and tracking technologies.

Strictly necessary cookies may be used without explicit consent where legally permitted.

9. International Data Transfers

Cookie and analytics-related information may be processed outside Türkiye or the European Economic Area (EEA).

Where such transfers occur, Navlo implements reasonable safeguards and contractual protections in accordance with applicable data protection laws.

10. Data Retention

Cookie-related information is retained only for as long as reasonably necessary for:

  • operational functionality,
  • analytics purposes,
  • security monitoring, and
  • legal compliance obligations.

Retention periods may vary depending on the type of cookie or technology used.

11. Updates to This Cookie Policy

Navlo reserves the right to update or modify this Cookie Policy at any time due to:

  • legal developments,
  • regulatory requirements,
  • technical changes, or
  • operational updates.

Updated versions become effective upon publication on the platform or website.

Continued use of the Service after publication constitutes acceptance of the updated Cookie Policy.

12. Contact

For any questions regarding this Cookie Policy or cookie-related practices:

Navlo Teknoloji Limited Şirketi
Email: contact@navlo.io