Support

Help Centre

Guides and answers for getting the most out of Navlo. Articles are landing here soon.

Getting started

How to add your first shipment, invite teammates, and connect carriers.

Tracking

Container vs. AWB lookups, milestone semantics, transshipment handling.

Alerts & Pulse

Configuring alert routing, understanding Pulse anomaly events.

Billing & credits

How credits are consumed, top-ups, invoices, and tax handling.

Need a human?

Email contact@navlo.io — we usually reply within a few hours during business days.